Association Director - Property and Maintenance

At the Tampa Metropolitan Area YMCA, serving more than 160,000 individuals annually across Hillsborough and East Pasco counties, we are dedicated to strengthening community through youth development, healthy living, and social responsibility. Our network of centers, camps, and programs creates safe, welcoming spaces where individuals and families can grow, connect, and thrive. Under the direction of the Vice President of Property and Facility Management, the Association Director, Property and Maintenance serves as a key leader and technical expert across multiple centers, ensuring our facilities consistently reflect the high standards and positive experiences our members expect. This role blends advanced hands-on expertise with strategic leadership—driving operational excellence, developing internal maintenance talent, and reducing reliance on external vendors—while overseeing both facility systems and the Association’s vehicle fleet to ensure reliability, safety, and long-term sustainability.

Education/ Experience Required:

• High School/GED diploma required.
• Associate’s degree or greater, preferred.
• Trade School (plumbing, electrical, HVAC, etc.) preferred.
• Vehicle Mechanic and/or demonstrated understanding in managing the maintenance of various vehicles as well as replacement and refurbishment.
• Three or more years’ experience in facility management or closely related field.
• Ability to work well with all levels of management, as well as supervise custodial and maintenance associates and contractors.
• Working knowledge of standard practices and tools of HVAC, mechanical, electrical and plumbing systems, carpentry and other maintenance related areas and ability to perform those functions.
• Experience operating a tractor/mower and basic land management skills.
• Experience supervising maintenance personnel.
• Experience developing and managing budgets.
• Pool operator license preferred or obtained in first 90 days.
• Ability to organize work efficiently and apply technical principles to solve practical problems in a timely manner.
• Works well under pressure, communicates well with others and provides courteous service.
• Ability to respond to safety and emergency situations, as well as diagnose, troubleshoot and locate defects in a wide variety of equipment.
• Read and interpret blueprints, technical reports, manuals, correspondence, and prepare written and oral reports.
• Familiarity with personal computers and mobile technology is required.
• Requires valid driver’s license and satisfactory driving record.
• Employment will end if at any time the driving standards during employment per the Tampa YMCA driving policies are not met.
• Ability to travel throughout the association as needed. 

Certifications/Trainings Required:

• Must obtain within 30 days of employment and then maintain current certifications in CPR, AED, First Aid, and Oxygen Administration.

Maintain other required certifications as stated in the training matrix.

Property Management (AO and other Centers, as assigned - appx 80%)

• Effectively communicates and collaborates with the Executive Director and VP of Property to determine project priority, timelines, risk mitigation, and member/camper experience.
• Focuses on high-impact and complex work, ensuring routine maintenance tasks are performed by site-level technicians.
• Drives consistency in maintenance standards and operational practices across all assigned centers.
• Performs advanced and specialized maintenance work as needed, focusing on complex systems, troubleshooting, and support of field technicians, including but not limited to plumbing, electricals, carpentry, landscaping, painting, HVAC, irrigation, wells, wastewater discharge/pumps, tree/forest management.
• Diagnoses and resolves high-level or recurring issues.
• Performs in-house repairs whenever feasible to reduce vendor reliance.
• Supports emergency repairs and critical facility issues.
• Coordinates and reallocates maintenance resources across centers based on priority, workload, and operational needs.
• Serves as a mobile technical resource across assigned centers.
• Hires, trains, schedules, supervises, and evaluates assigned maintenance technicians and seasonal support associates to include head grounds keeper/landscaper.
• Assists in development of the property budget (for all locations as assigned) supporting the preventative and annual maintenance of each center.
• Purchases equipment and supplies within assigned budgets/forecasts and maintains appropriate records and inventory.
• Monitors expenditures to ensure compliance with budget.
• Utilizes Y property management software (Asset Essentials) to track and maintain a system for annual preventative maintenance and day-to-day operations for all assigned buildings and grounds.
• Regularly advises on maintenance, custodial issues and projects, adjusting schedules and plans as needed to meet priorities.
• Obtains and manages vendor contracts for inspections, equipment maintenance, and property services such as trash removal, recycling, water and cleaning.
• Obtains any manager vendor/maintenance contracts for approved projects requiring outside resources.
  Trains and supervise all associates in the proper use and storage of maintenance and programming equipment.
  
• Organizes and maintains all office and work areas in neat, safe, and clean manner.
• Completes all the required tasks and maintains records in accordance with regulatory agencies and Tampa YMCA policies and procedures.
• Plans and coordinates all new projects assigned to include scheduling, material acquisition, and resource allocation.
   
  

Fleet Management (appx 20%)

• Maintains Y vehicle fleet (maintenance and passenger vehicles/buses) in working order and develops a plan for ongoing vehicle maintenance.
• Schedules for maintenance of all vehicles (oil, inspections, etc.).
• Tracks vehicle uptime, maintenance compliance, and downtime to ensure operational readiness.
• Develops vehicle replacement plan in coordination with CFO/COO.
• As directed, researches and requests bids/proposals for vehicle purchases.
• Develops training plans and trains (new staff training and recurring training) drivers on vehicle maintenance, safety, and ensures compliance with Association vehicle checklists, inspections, etc.
• Collaborates with Association Director of Quality and Risk to provide safety training, as well as meet any insurance requirements related to vehicles.
• Ensures that all vehicles maintain appropriate state, local, and federal registrations and/or inspections. 

Operations/Team Leadership

Administrative 

• Assists with daily business and administrative functions as it pertains to the center property management.
• Ensures adherence to all YMCA policies and procedures regarding the safety, health and welfare of members, program participants, guests and staff.
• Attends and completes all training and certifications assigned by supervisor.
• Leads hands-on training and development of maintenance staff, creating a structured pathway for skill progression and internal promotion.
• Attends and actively participates in all meetings, workshops, conferences as assigned by supervisor.
• Performs all other duties as assigned.
• Provides guidance, oversight, and technical support to ensure team members can effectively perform their duties. 

Safety and Risk Management

• Adhere to all Federal, State, and local safety regulations, as well as all YMCA policies and procedures related to the safety, health, and welfare of members, participants, guests, and staff.
• Adhere to all training requirements and ensure implementation in addition to ensuring proper reporting of all incidents/accidents according to risk management procedures.
• Responsible for the security of all company owned tools, equipment, vehicles, building, inventory, and security of the buildings.
• Maintain proper records, including certifications, meetings and trainings.
• Maintain an emphasis on safety in all areas of responsibility as they relate to members and staff.
• Adhere to job specific abuse risk management responsibilities such as ensuring unused rooms and closets remain locked; routinely monitor high-risk locations (locker-rooms and bathrooms), etc.
• Contribute to creating and maintaining a safe, positive, and respectful environment for members, guests, and staff.
• Promptly report any suspicious or inappropriate behavior, as well as policy violations, following established association procedures.
• Provides technical guidance and support to ensure team members can effectively perform their duties 

Performance Expectations:

• Preventive maintenance completion rate
• Work order completion timelines
• Reduction in external vendor spend
• Technician development and promotion
• Fleet uptime and compliance