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Membership Concierge II
Life Time Inc.
Position SummaryAs a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build your professional network through self-directed progression of our hospitality certification levels and create a customized succession plan to realize your professional goals.Job Duties/ResponsibilitiesOperates as first point of contact for members and guests entering resortExemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiencesReceives inbound phone calls and conducts outbound outreach with members and guests to support engagement and acquisition.Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policiesAssists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments Serves as a key point of contact for new membership sales and member retention interactions.Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resourcesMinimum Required QualificationsCandidates for this position must be skilled at multi-tasking, delivering high quality customer service, service recovery and verbal communication. They must also be comfortable working in a fast-paced environment, able to stand for 4 hours at a time and demonstrate a friendly and outgoing demeanor.Education:High School graduate or equivalentYears of Experience:Minimum of 1-2 years of experience in customer service or salesLicenses / Certifications / Registrations:Complete Retention Specialist Certification within 60 days of hirePassion to serve othersEffective communication skillsPreferred RequirementsBachelor’s Degree in HospitalityPayThis is an hourly position with wages starting at $18.75 and pays up to $22.25, based on experience and qualifications.BenefitsAll team members receive the following benefits while working for Life Time:A fully subsidized membershipDiscounts on Life Time products and services401(k) retirement savings plan with company discretionary match (21 years of age and older)Training and professional developmentPaid sick leave where required by lawFull-time Team Members are eligible for additional benefits, including:Medical, dental, vision, and prescription drug coverage Short term and long term disability insuranceLife insurancePre-tax flexible spending and dependent care plansParental leave and adoption assistancePaid time off, including 5 to 20 vacation days per calendar year (based on tenure) and paid sick leaveDeferred compensation plan, if the team member meets the required income thresholdFor California residents, please review https://my.lifetime.life/policy/ca-privacy-policy.html for information about our privacy practices, including the information we collect and your rights relating to your information.Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.
Membership Concierge I
Life Time Inc.
Position SummaryThe Membership Concierge I delivers the highest quality customer service to all members and guests. As the first point of contact, you play a crucial role in ensuring everyone who visits Life Time feels welcomed and valued. In this role, you will enjoy a fun and healthy work environment while building value-based relationships which increases member loyalty and assists them in meeting their healthy way of life goals.Job Duties and ResponsibilitiesOperates as first point of contact for members and guests Receives and facilitates incoming phone calls from members and guestsMaintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policiesExemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiencesAssists members with transactions and general account changesPosition RequirementsMinimum of 6 months service/reception experienceComplete Concierge Certification upon hireMust work a minimum of 15 hours per weekCommitment to serve othersEffective communication skillsPassion for living a healthy way of lifeAbility to multi-task and deliver high quality customer service in a fast-paced environmentMust have good verbal communicationMust be able to stand for 4 hours at a time Preferred RequirementsHS graduate or equivalent preferredPayThis is an hourly position with wages starting at $16.50 and pays up to $19.50, based on experience and qualifications.BenefitsAll team members receive the following benefits while working for Life Time:A fully subsidized membershipDiscounts on Life Time products and services401(k) retirement savings plan with company discretionary match (21 years of age and older)Training and professional developmentPaid sick leave where required by lawFull-time Team Members are eligible for additional benefits, including:Medical, dental, vision, and prescription drug coverage Short term and long term disability insuranceLife insurancePre-tax flexible spending and dependent care plansParental leave and adoption assistancePaid time off, including 5 to 20 vacation days per calendar year (based on tenure) and paid sick leaveDeferred compensation plan, if the team member meets the required income thresholdFor California residents, please review https://my.lifetime.life/policy/ca-privacy-policy.html for information about our privacy practices, including the information we collect and your rights relating to your information.Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.
LifeSpa-Massage Therapist
Life Time Inc.
Position SummaryThe Massage Therapist provides various massage therapy services and treatments that compliments fitness programs, improves overall sense of well-being, and enhances the guest’s fitness experience while living the mission, vision and core values of LifeSpa and Salon. They work to build relationships with other departments in the club and educate on benefits of massage therapy. They are responsible to designing sessions around guests specific needs and suggest massage schedules for recurring sessions. They work with the entire LifeSpa and Salon team to provide a superior experience in a professional atmosphere.Job Duties and ResponsibilitiesGreets and services members in a friendly and professional manner Provides individualized massage therapy services and treatments that meet the clients’ needs and expectationsInitiates, develops and maintains personalized relationships with clientsEducates clients on LifeSpa and Salon products, services and treatmentsMaintains LifeSpa and Salon appearance and cleanlinessServes as an expert in muscle and body analysis and maintenance regimensPromotes and sells massage therapy services and treatments and encourages repeat business Remains current on certifications and new trends in the industryPosition RequirementsHigh School Diploma or GEDMassage Therapy LicenseAbility to perform all types of massage therapy services and treatmentsAbility to calculate figures such as discounts, interest, commissions, and proportionsKnowledge of basic PC operatingAbility to stand, walk, reach and lift and move up to 50 pounds Preferred Requirements2 years of massage experience in a professional environmentKnowledge of body treatmentsExperience with Salon BizPayThis position receives a base hourly rate equivalent to minimum wage. In addition to incentive pay between 15% to 55% depending on team member productivity.BenefitsAll team members receive the following benefits while working for Life Time:A fully subsidized membershipDiscounts on Life Time products and services401(k) retirement savings plan with company discretionary match (21 years of age and older)Training and professional developmentPaid sick leave where required by lawFull-time Team Members are eligible for additional benefits, including:Medical, dental, vision, and prescription drug coverage Short term and long term disability insuranceLife insurancePre-tax flexible spending and dependent care plansParental leave and adoption assistancePaid time off, including 5 to 20 vacation days per calendar year (based on tenure) and paid sick leaveDeferred compensation plan, if the team member meets the required income thresholdFor California residents, please review https://my.lifetime.life/policy/ca-privacy-policy.html for information about our privacy practices, including the information we collect and your rights relating to your information.Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.
Facility Operations Team Member
Life Time Inc.
Position SummaryAs a Facility Ops Team Member, you will ensure the cleanliness of the facility while offering great customer service. The club space must be clean, stocked with supplies and meet Life Time's standards of presentation.Job Duties and ResponsibilitiesMaintains indoor and outdoor club cleanliness and safety by performing daily maintenance tasks Washes, folds, and stocks member towels and ensures the locker rooms are neat, and orderlyEnsures the usage of locker room consumables, cleaning products, and chemicals follow the amount prearranged by the department budgetResponds to member inquiries regarding Life Time products, services, policies and proceduresPosition RequirementsAbility to routinely bend to raise more than 20 lbs.Ability to work in a stationery position and move about the club for prolonged periods of timePreferred RequirementsHigh School Diploma or GEDPayThis is an hourly position with wages starting at $15.00 and pays up to $18.00, based on experience and qualifications.BenefitsAll team members receive the following benefits while working for Life Time:A fully subsidized membershipDiscounts on Life Time products and services401(k) retirement savings plan with company discretionary match (21 years of age and older)Training and professional developmentPaid sick leave where required by lawFull-time Team Members are eligible for additional benefits, including:Medical, dental, vision, and prescription drug coverage Short term and long term disability insuranceLife insurancePre-tax flexible spending and dependent care plansParental leave and adoption assistancePaid time off, including 5 to 20 vacation days per calendar year (based on tenure) and paid sick leaveDeferred compensation plan, if the team member meets the required income thresholdLife Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.
Kids Camp Counselor
Life Time Inc.
Position SummaryThe Kids Camp Counselor leads children through a variety of activities including rock climbing, swimming, weekly field trips, arts & crafts, gym games and more. They incorporate nutrition education with weekly-themed camps providing a high level of safety and fun for children from ages three to twelve years.Job Duties and ResponsibilitiesEngages children in interactive activities including organized arts and crafts, singing, sports activities, games and field trips while maintaining a safe environmentLeads a group of up to 10 campers ages 3-12 with a fun, positive and outgoing attitude while acting as a role modelDemonstrates positive attitude and actions through a display of courtesy, service, cooperation, hospitality, sensitivity, and professionalism to internal and external customers Maintains cleanliness and order of camp in order to ensure safetyPromotes monthly events and activities in order to increase participation and revenueEnsures use of supplies, snacks and drinks follow the amount prearranged by the department budget Position Requirements1 year of camp experienceCompletion of Life Time Summer Camp Counselor Certification prior to Camp SeasonFirst Aid Required within the first 60 days of hireInfant/Child and Adult CPR/AED required within the first 60 days of hireAbility to tolerate loud noisesAbility to frequently stand; walk; use hands, objects, tools, or controls; reach with hands and arms; ability to climb laddersPayThis is an hourly position with wages starting at $15.00 and pays up to $18.00, based on experience and qualifications.BenefitsAll team members receive the following benefits while working for Life Time:A fully subsidized membershipDiscounts on Life Time products and services401(k) retirement savings plan with company discretionary match (21 years of age and older)Training and professional developmentPaid sick leave where required by lawFull-time Team Members are eligible for additional benefits, including:Medical, dental, vision, and prescription drug coverage Short term and long term disability insuranceLife insurancePre-tax flexible spending and dependent care plansParental leave and adoption assistancePaid time off, including 5 to 20 vacation days per calendar year (based on tenure) and paid sick leaveDeferred compensation plan, if the team member meets the required income thresholdLife Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.
LifeCafe-Staff-Poolside (Weekends)
Life Time Inc.
Position SummaryThe LifeCafe Staff will be responsible for executing menu items according to recipe and speed of service standards. They will need to deliver exceptional customer service and maintain a clean and sanitized environment. Job Duties and ResponsibilitiesExecutes food, shakes and beverage orders in a fast and efficient manner Responds to members questions and makes suggestions regarding food and service Ensures cleanliness in a fast paced customer focused environment Executes espresso drink orders in a fast and efficient manner Position RequirementsAbility to work in a stationery position and move about the Cafe for prolonged periods of timeAbility to routinely and repetitively bend to lift more than 20 lbsCPR/AED certification required within the first 30 days of hirePayThis is an hourly position with wages starting at $15.00 and pays up to $18.00, based on experience and qualifications.BenefitsAll team members receive the following benefits while working for Life Time:A fully subsidized membershipDiscounts on Life Time products and services401(k) retirement savings plan with company discretionary match (21 years of age and older)Training and professional developmentPaid sick leave where required by lawFull-time Team Members are eligible for additional benefits, including:Medical, dental, vision, and prescription drug coverage Short term and long term disability insuranceLife insurancePre-tax flexible spending and dependent care plansParental leave and adoption assistancePaid time off, including 5 to 20 vacation days per calendar year (based on tenure) and paid sick leaveDeferred compensation plan, if the team member meets the required income thresholdLife Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.
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